Privacy Policy
Last updated: July 2026
SoCal Water Response ("we", "us") operates this website as a free referral service that connects homeowners with independent local water damage restoration providers. This policy explains what information we collect and how it is used.
Information we collect
- Information you provide. If you call the number listed on this site, your phone number and the details you share during the call are collected in order to route your request to a provider.
- ZIP code. If you use the coverage checker, the ZIP code you enter is processed in your browser to determine whether providers serve your area.
- Technical data. Standard web data such as IP address, approximate location, browser type, device type, referring page and pages viewed.
How we use it
- To connect you with an independent service provider in your area.
- To measure and improve the performance of our advertising and this website.
- To detect misuse, fraud or abuse of the service.
Calls
Calls placed to the number on this site are routed through a call tracking system and may be recorded or monitored for quality, training and billing purposes. By calling, you consent to such recording where permitted by applicable law. If you do not wish to be recorded, please do not use the phone number listed on this site.
Sharing
We share your request details with the independent provider matched to your area, and with the service partners that operate our call routing and analytics. We do not sell personal information to unrelated third parties for their own marketing.
Cookies and analytics
This site may use cookies and similar technologies, including advertising measurement tools, to understand how visitors reach and use the page. You can control cookies through your browser settings.
Your choices
California residents may request access to, correction of, or deletion of personal information we hold, and may opt out of the sharing of personal information, subject to applicable law. To make a request, contact us using the details below.
Children
This site is not directed to children under 16 and we do not knowingly collect their personal information.
Changes
We may update this policy. The date at the top reflects the most recent revision.
Contact
Questions about this policy can be sent to privacy@socalwaterresponse.com.